Capability Statement

Comprehensive overview of our qualifications, capabilities, and past performance in delivering exceptional management support services.

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Company Overview

Tauran Management Group is a leading provider of management support services, specializing in program and project management, human resources, and technical support solutions. We partner with organizations to optimize their operations and achieve their strategic objectives.

Our experienced team combines deep industry knowledge with innovative approaches to deliver measurable results. We maintain the highest standards of quality, compliance, and security in all our service offerings.

Founded on principles of excellence, integrity, and client success, we have built a reputation for delivering results that matter, helping organizations across multiple sectors achieve operational excellence.

Key Information

Company Name

Tauran Management Group

Primary Contact

540-742-7420
info@taurangroup.com

Core Services

Program & Project Management, Human Resources, Contact Center Solutions

Industries Served

Government, Healthcare, Technology, Professional Services

UEI Number

CEPKGDDEDA18

CAGE Code

7JPB3

SAM.gov Status

Active — Expires 3/17/2027

GSA MAS Contract

47QRAA24D0093

Socioeconomic Status & Certifications

Tauran Management Group holds multiple federal and state certifications that reflect our commitment to diversity, inclusion, and small business excellence.

SBA WOSB Certified Virginia SWaM Certified GSA Multiple Award Schedule

Business Designations

Small Business WOSB EDWOSB Woman Owned VA SWaM Micro Business

Contract Vehicles

  • GSA Multiple Award Schedule (MAS): Contract #47QRAA24D0093

Federal Contract Identifiers

  • UEI: CEPKGDDEDA18
  • CAGE Code: 7JPB3
  • SAM.gov: Active — Expires 3/17/2027

NAICS Codes

541611Administrative & General Management Consulting Primary
541511Custom Computer Programming Services
541519Other Computer Related Services
541612Human Resources Consulting Services
541618Other Management Consulting Services
541990All Other Professional, Scientific & Technical Services
561110Office Administrative Services
561320Temporary Help Services
561421Telephone Answering Services
561422Telemarketing Bureaus & Other Contact Centers
561499All Other Business Support Services

Key Qualifications

Our team maintains relevant certifications and qualifications that ensure we deliver services that meet the highest professional standards.

🏆

Experienced project management professionals

👥

Two decades of HR expertise and experience

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Government compliance and security experience

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Contact center operations and compliance expertise

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Industry-specific certifications and partnerships

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Proven track record across multiple sectors

✅

Quality management system certifications

Core Capabilities

Comprehensive service offerings designed to meet diverse organizational needs across multiple business functions and industries.

Program & Project Management

  • Large-scale program coordination
  • Multi-phase project management
  • Risk assessment and mitigation
  • Stakeholder engagement
  • Budget and schedule management
  • Quality assurance and control

Human Resources

  • Talent acquisition and retention
  • Employee relations and development
  • Compliance and policy management
  • Benefits administration
  • Performance management systems
  • HR technology implementation

Contact Center Support

  • Customer service hotline operations
  • Multi-channel customer support
  • Quality assurance and compliance
  • Customer inquiry management
  • Performance monitoring and reporting
  • Contact center technology support

Past Performance Highlights

Proven track record of successful project delivery and client satisfaction across diverse industries and project types.

Large-Scale Program Management

Successfully managed multi-million dollar programs with complex stakeholder requirements and tight deadlines.

Key Metrics

On-time delivery: 98%
Budget adherence: 95%

HR System Implementations

Implemented comprehensive HR management systems for organizations ranging from 100 to 500+ employees.

Key Metrics

Employee satisfaction increase: 25%
Process efficiency: 40% improvement

Contact Center Operations

Established and managed customer service operations supporting thousands of customers across multiple communication channels with comprehensive hotline and compliance services.

Key Metrics

First-call resolution: 85%
Customer satisfaction: 4.8/5.0

Ready to Partner with Us?

Contact us today to discuss how our proven capabilities and experience can support your organization's success.

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